Stakeholder Fora

Stakeholder fora and collaboratives may be established to address industry problems related to workforce credentials that require special focus and industry consensus.

Establishing neutral collaboratives to solve specific problems has long been a particular area of expertise for Workcred’s parent organization, the American National Standards Institute (ANSI). Any such collaboratives launched by Workcred will build upon ANSI’s proficiency and capability in managing these initiatives.

Case Study: Health Care Competency

The health care industry is a critical and growing sector of the U.S. economy. But with this growth have come substantial changes that affect its nearly 19 million employees. Shortages of qualified workers are up to 43% for ten occupational groups, and new and emerging occupations continue to evolve with no national standards in place to measure and assess competency. As health care reform puts new incentives in place for efficiency, the industry will need more sophisticated “talent supply chain management” systems to help meet its goals to significantly improve the “Triple Aim” in health care – population health, the patient experience, and per capita costs.

There is a need to:

  • Improve care delivery by ensuring that employees have the competencies required for their care responsibility and that care is delivered at the highest possible levels of quality and patient safety
  • Reduce costs of recruitment, turnover, and training while improving staff productivity, efficiencies and health outcomes
  • Improve employee engagement by creating clarity of expectations and performance standards, navigable career pathways, and opportunities for career development

Establishing a collaborative focused on health care competency could help. It would:

  • Create a forum for key health care employers, standards developing organizations (SDOs), trade associations, government officials, health care workforce experts, and education/training providers to agree on competency models for the health care sector in validating competencies, developing competency-based curriculum, and performing competency-based assessments.
  • Develop a system for best practice exchange between employers on the implementation of evidence-based talent supply chain management practices. This exchange will engage those who are responsible for:
    • Establishing national industry level standards
    • Developing models for collaboration between major employers and talent suppliers
    • Implementing enterprise-level talent supply chain management
  • Create a forum for on-going dialogue among major sector employers and education and training vendors (schools, colleges, universities, training programs, job boards, etc.) on the shifting skill requirements for the sector and how to improve supply chains through the use of competencies for curricula and assessments.
  • Develop a cooperative process among health care employers, and relevant trade associations to do the following for each high-demand occupation:
    • Create occupational groupings that align with national industry definitions of occupations
    • Inventory evidence-based credentials that support high-demand occupations, including the name of the credential and the credential granter
    • Conduct formal occupational profiling to define the scope associated with each high-demand occupation
Interested in health care workforce issues, including quality and industry-endorsed workforce credentials? Or maybe you have another area that needs this type of collaborative stakeholder focus? Let us know.